Return Policy

Return Policy

We want you to be happy with your purchase. If for any reason you are not satisfied, you may return eligible products under the terms below

Return Window

You may request a return within 3 days of delivery (counting the day the item was delivered as Day 0).

Eligibility

Items must be unused, unopened, and in original condition (including all packaging, accessories, and documentation).

Return requests must be made within the return window above.

Non-Returnable Items

Certain products may not be eligible for return (e.g., perishable items, opened consumables, hygiene products, personalized items). If specific exclusions apply, we will list them on the product page or in your order confirmation.

Return Procedure

Contact us at [support email/contact page] with your order number and reason for return.

We will review your request and if approved, provide return instructions.

Pack the item securely (using the original packaging if possible).

Ship it back to us within 7 days of approval.

Return Shipping Costs

Unless the item is defective or we shipped the wrong item, return shipping costs are the customers responsibility.


Refunds

Once we receive and inspect your return, we will notify you of approval.

Refunds will be processed to your original payment method within 7 to 14 business days.

Note: Delivery charges are generally non-refundable unless the return is due to our error.

Exchanges

If you need a different size, variant, or replacement for a defective item, contact us before returning your original order so we can advise the best process.